Skip to main content


This section is a compilation of answers to the questions most commonly asked by our constituents. Just start by following one of the links below. If you can’t find the question you wanted to ask, don’t hesitate to contact us.

  1. What is a CASA volunteer?

    A Court Appointed Special Advocate (CASA) volunteer is a trained citizen who is appointed by a judge to represent the best interests of a child in court. Children helped by CASA volunteers are victims of abuse and neglect.

  2. What is the role of a CASA volunteer?

    A CASA volunteer provides a judge with carefully researched background details about the child to help the court make a sound decision about that child’s future. Each case is as unique as the child involved. The CASA volunteer must determine if the best interest of the child is staying with their parents or guardians, remaining in foster care, or being freed for permanent adoption. The CASA volunteer makes a recommendation on placement to the judge and follows through on the case until it is permanently resolved.

  3. How does a CASA volunteer investigate a case?

    To prepare a recommendation, the CASA volunteer talks with the child, parents, family members, social workers, school officials, health providers and others who are knowledgeable about the child’s history. The CASA volunteer also reviews all records pertaining to the child: school, medical, case worker reports and other documents.

  4. How are CASA volunteers different from social service caseworkers?

    Social workers are generally employed by the state, working many as cases at a time. The CASA volunteer has a smaller caseload (average of 1-2 cases) and more time to investigate a case. The CASA volunteer does not replace a social worker on a case; they are an independent appointee of the court. The CASA volunteer thoroughly examines a child’s case, knows about various community resources, and makes recommendations to the court while maintaining independence from state agency restrictions.

  5. Is there a “typical” CASA volunteer?

    CASA volunteers come from all walks of life and possess a variety of professional, educational and ethnic backgrounds. There are more than 75,000 CASA volunteers nationally.

  6. How do CASA volunteers advocate for children?

    CASA volunteers offer children trust and advocacy during complex legal proceedings. They help explain to the child the events happening involving the case, reasons they are in court and the roles of the judge, lawyers and case workers. While remaining objective observers, CASA volunteers also encourage the child to express his or her own opinion and hopes about the case.

  7. On average, how many cases does a CASA volunteer carry at a time?

    The number varies from jurisdiction to jurisdiction, but an average caseload is one to two.

  8. How effective are CASA Programs?

    Preliminary findings show that children who have been assigned CASA volunteers tend to spend less time in court and less time in the foster care system than those who do not have CASA representation. Judges have observed that children who have a CASA volunteer also have better chances of finding permanent homes.

  9. How much time is required to volunteer?

    Each case is different. A CASA volunteer usually spends about 10 hours doing research and conducting interviews prior to the first court appearance. More complicated cases take longer. Once initiated into the system, volunteers work about 10 hours a month.

    The volunteer continues until the case is permanently resolved. Unlike other court principals who often rotate cases, the CASA volunteer is a consistent figure in the proceedings and provides continuity for a child.

  10. What children are assigned CASA volunteers?

    Children who are victims of abuse and neglect become wards of the court and are assigned CASA volunteers.


Our Generous Supporters

  • Beauregard Electric
    Beauregard Electric
  • Century 21
    Century 21
  • Jay's Carpet One
    Jay's Carpet One
  • Merchants and Farmers Bank
    Merchants and Farmers Bank
Close Menu